A-stock and B-stock quality expectations
A-Stock and B-Stock are used to indicate the visual quality of products, they have no difference in functionality.
"External surfaces" is defined as external surfaces of the keyboard case after they keyboard has been fully built and with keycaps on.
"Normal use" is defined the user sitting at an average desk and on an average chair with an average distance while using a computer.
- No dents on any external surfaces above 2mm in any dimension
- No marks or dents visible during normal use
- There are external imperfections, with no impact on functionality.
- Carries a discounted price
If the customer believes the product they received should not be considered A-stock, contact support immediately after receiving the product, with pictures or/and videos of the imperfections clearly shown. ENG STUDIO LTD reserves the right of judgement on this matter.